Industry Resources 

Forecast, the Work Intelligence company that delivers an AI-native platform for Project & Resource Management, wanted a single source of truth for its Customer Success (CS) team to assist with collaboration across departments. Forecast purchased Gainsight with a focus on providing excellent service to customers by enabling CSMs to have increased visibility into customer health and the tools to be able to support customers more efficiently. nCloud Integrators assisted Forecast

TMA Systems is a world-class provider of advanced Computerized Maintenance Management Systems (CMMS) and Enterprise Asset Management Solutions (EAMS). Worldwide, more than 1,650 TMA clients maintain in excess of 55,000 facilities, representing 4.5 billion square feet of space. The company is focused on growth and invested in a number of systems this year to help streamline processes, including Gainsight’s leading customer success platform. nCloud Integrators assisted TMA Syst

Popmenu is a leader in cloud-based restaurant technology to help restaurants increase brand visibility, guest engagement, revenue and profitability. The company works with more than 10,000 independent restaurants and hospitality groups. The company was recently placed No. 57 on the Deloitte Technology Fast 500™, a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech companies in North America. Popmenu grew 3,102% fr

BIM One provides strategic, operational, and technical consulting services in the AECO industry. The company also offers BIM Track®,...

CommerceHub, one of the world’s largest commerce networks and provider of software solutions connecting supply, demand and delivery for...

Bryq, the AI Talent Intelligence platform, wanted to improve customer interactions through automation and data visibility in a scalable...

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Matillion, the leading enterprise cloud data integration platform, wanted to create standardization and predictability within its...

Devo, the only cloud-native logging and security analytics platform, needed a way to have a single, cohesive view of each customer that offered actionable insights based on customer experience and product usage. nCloud Integrators, a leader in customer success strategy and Gainsight implementation services, helped Devo connect account, usage and product insight data into Gainsight’s complete customer success solution that could scale with the company’s significant growth. Dev

Limeade, an immersive employee well-being company with industry-leading software, approached nCloud Integrators to help roll out...

Integrate, the leader in Precision Demand Marketing, wanted to elevate their Customer Success Managers (CSMs) by giving them the tools and support to be more strategic with their customers. “Our customers need to see us as trusted advisors and advocates for them,” states Scott Thomas, Vice President of Customer Success with Integrate. “To do this, our CSMs have to be able to manage their accounts in a new way that is not hampered by a lack of automation or having customer inf

Tricentis, the global leader in enterprise software continuous testing, worked with nCloud Integrators to create a mature customer...

Automox, a company that transforms the world of IT operations by keeping every endpoint automatically configured, patched and secure,...

FloQast, the leading provider of accounting workflow automation created by accountants for accountants, worked with nCloud integrators to...

Ellucian Leans on nCloud Integrators' Subject Matter Experts Ellucian, the world’s leading provider of software and services designed for higher education, approached nCloud Integrators to assist with Gainsight while their system administrator was out on leave. “Initially, we looked to nCloud for a knowledge transfer as a new person was stepping into the role of administrator and to consult us on best practices,” states Justin Duffell, Customer Success Operations Manager with

Intellum, the #1 customer, partner, and employee education platform, wanted a data-driven approach to improve their customer experiences. “Even though we had customer’s success in our DNA and an abundance of customer data, we were still too reactive with customers. Simply, the data was not triangulated in an easily usable or actionable way,” Ruben Rabago, Chief Customer Officer for Intellum, states. “Each department had various spreadsheets on the same customer. These spread