nCloud Integrators Gainsight Services
nCloud Integrators is the market leader in Gainsight implementations, Gainsight administration and Customer Success best practices. We have worked with more than 500 Gainsight customers to date and have the most Gainsight-certified employees outside of Gainsight. And, we are proud to say that 90% of the companies that purchased Gainsight’s Essentials and Essentials Plus used nCloud Integrators’ implementation services.
Gainsight Accelerate Quickstart Services
nCloud Integrators leads hundreds of customers each year to successful, expedited, and comprehensive launches of Gainsight’s leading customer success platform. Our Accelerate Quickstart offerings for Gainsight include an alignment of your CS success factors with scope - and development of core objects, workflows, data integration and training. Typical go-lives take place within 4 to 8 weeks. Find out more.
Gainsight Expert & Administration Services
nCloud offers ongoing Gainsight Expert and Administration Services to give you the peace of mind knowing you have expert-level resources available at critical times so you can stay on track with your customer success initiatives. Leveraging nCloud Integrators’ experts will help reduce your overall adoption risks and administrative burden. Find out more!
"Of all the implementations we did in 2022, nCloud’s implementation of Gainsight was by far the smoothest. It was on time and on budget, and they did an exceptional job of knowledge transfer to our team. I think one of the best signs of a quality consultant is that after the project is finished, your internal team can use the systems effectively and continue to build out new capabilities independently.”
Greg Shell, VP of Operations with TMA Systems
Digital CS Services for Gainsight
nCloud Integrators can assist you with automating your Customer Success processes to help your team become more efficient. We help you evaluate customer touchpoints across your lifecycle to identify where it makes sense to include automation, as well as identify where it is important for your team to interact with your customers on a more personal level. Then our team will assist you in building these automated processes. Learn more!
Gainsight Blueprint Strategic Assessment Service
Are you looking to elevate your Gainsight Customer Success Platform? Are you struggling with user adoption or simply looking to create a greater impact from your CS team? Our consultants will work hand-in-hand with your team to lead you through best practices in advancing your customer success techniques and leveraging Gainsight in the most effective manner to achieve your goals. Learn more!
“Truly, we have been able to do a lot more in a much faster time with nCloud Integrators’ expertise in guiding us along. We’ve learned and implemented things at a much faster manner because of this partnership. nCloud’s approach is great in that they take the time to educate us on Gainsight by working alongside our administrators to build new features and enhancements.”
Beth Patrick, GTM Systems Administration Manager with ConstructConnect
PX Accelerate Implementation Services
With Gainsight’s Product Experience (PX) solution, you can analyze and engage users across web, mobile, & desktop apps to enable your team to make data-driven product decisions; accelerate onboarding and adoption by enhancing experiences with in-app guides, surveys and emails; and personalize real-time customers interactions. nCloud Integrators’ Gainsight PX Accelerate methodology streamlines your implementation so you can go live in a matter of weeks. Learn more about our Gainsight PX Optimization Assessment.
Custom Gainsight Training Services
nCloud Integrators now offers custom training solutions based on your specific Gainsight instance and the features, functionalities and workflows you have in place today. This training can help you improve user adoption, sharpen specific skills and help educate new employees who are responsible for Gainsight within your organization. Learn more about our custom training services!
Gainsight Amplify Health Scorecard Services
Customer health scores are vital to your business because they allow you to use data to determine the true status of your customer relationships. More specifically, they can be used to accurately identify customers at risk for churning as well as customers that might be good candidates for upsell opportunities. nCloud Integrators’ Amplify Health Scorecard six-week services offering brings your customer success, sales, product, support, operations, and data team leaders together to identify the best way to measure customer health at your organization. Learn more.
“We didn’t want to hire a new Gainsight administrator full time, so to save on costs we looked to nCloud Integrators to quickly get us live on Gainsight, and then act as our Gainsight administrator to continue to build and improve on our instance based on user feedback and priorities.”
Jess Kitt, Vice President of Client Experience with Popmenu