Gainsight Expert Services & Administration

Gainsight Expert Assistance and Admin Support—When It Matters Most

You didn’t invest in Gainsight to get bogged down in the day-to-day. With nCloud’s expert assistance and admin services, you have a trusted partner to keep your Customer Success initiatives moving.

Your Gainsight Success, Supercharged

With nCloud’s Expert Services, you're supported by experts who have done this before—and know exactly how to keep your Customer Success engine up and running. From strategic CS operations support to hands-on evaluations, we ensure Gainsight is set up to drive results—and aligned with your business goals every step of the way.

Truly, we have been able to do a lot more in a much faster time with nCloud Integrators’ expertise in guiding us along. We’ve learned and implemented things at a much faster manner because of this partnership. nCloud’s approach is great in that they take the time to educate us on Gainsight by working alongside our new administrators to build new features and enhancements.

Gainsight, Handled. Your Customers, Front and Center.

What if you could hand off the heavy lifting of Gainsight administration to experts who live and breathe Customer Success every day? With nCloud as your dedicated Gainsight Admin, you stay laser-focused on your customers—while we keep your platform performing at its peak.

We’ve implemented and managed Gainsight for hundreds of teams, bringing deep expertise, proven playbooks, and real-world CS strategies that drive results. No guesswork. No wasted time. Just a platform that works the way it should.

We didn’t want to hire a new Gainsight administrator full time, so to save on costs we looked to nCloud Integrators to quickly get us live on Gainsight, and then act as our Gainsight administrator to continue to build and improve on our instance based on user feedback and priorities.

Jess Kitt Vice President of Client Exper

Expert Help, Exactly When You Need It

Prescriptive Suggestions for Improvements.

Ongoing Knowledge Transfer and Enablement. General Management of Daily Operations.

Gainsight Expert Services Engagement Levels