Professional Services Organization
Growth & Improvement
At nCloud Integrators, we partner with your team to take your PSO to the next level—ensuring your customers get onboarded quickly and efficiently, while continuing to find new value in your offerings. It's about more than just implementation—it's about building momentum, deepening relationships, and setting the stage for long-term success.
Seamless Onboarding
A new customer purchases your product. Now, it is up to you to ensure valuable onboarding and quick adoption. Following the LAER (Land, Adopt, Expand, Renew) process, nCloud Integrators offers a series of best practices and deliverables for developing or improving your implementation process to keep your new customers happy.
Service Offering Development
Creating additional offerings builds stronger relationships with your customers while providing additional ongoing revenue for your organization. nCloud offers roadmaps for establishing the following programs:
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Technical Account Manager (TAM) Services
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Expert Services
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System Administration Services
These services provide additional technical expertise to your customers at varying levels during the course of their customer journey with you, establishing you as a more valued partner.
Stronger Partnerships
nCloud Integrators can help you develop a successful Partner Program to expand capability and capacity around your products and services. We will guide you through the process of building a program that includes:
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Partner Development and Alignment with Company Goals
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Partner Identification and Selection Process
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Joint Solution Development​
Training and Enablement​
Governance Programs and Metrics​
Webinar: A Systematic Approach to Moving to PS Profitability
Picture having a comprehensive playbook of actionable strategies ready for immediate implementation that could help you maximize your Professional Services (PS) organization's profitability.
In this recent webinar, Brian Hodges, Co-founder of nCloud Integrators, and Srikrishnan Ganesan, CEO of Rocketlane, reveal tried-and-tested strategies for driving profitability in PS organizations, including financial data analysis, creative pricing, accelerated delivery, shared services, and more.
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