Industry Resources 

Tempo, a leader in project, program, and portfolio management solutions, was looking to elevate its Customer Success operations with deeper customer visibility, more sophisticated data management, and a scalable approach to customer engagement. With more than 30,000 customer accounts and hundreds of thousands of users worldwide, Tempo required a solution capable of transforming complex customer data into actionable insights while enabling meaningful engagement at scale. Just

When Mimecast, a global cybersecurity and data governance leader, set out to modernize its Professional Services Automation (PSA) platform, it needed more than just new technology—it needed a partner that could guide a complex migration and help deliver real operational improvements. Working with nCloud Integrators, the company successfully implemented Rocketlane, improved visibility across its professional services operations, and significantly enhanced time tracking, collab

Company Background CommonLit is a nonprofit dedicated to providing a research-based literacy curriculum, assessments, implementation support and professional development for teachers across the country. As the organization scaled its school and district partnerships, it sought a more efficient way to centralize partner information and improve visibility across its full partner lifecycle. Rachel Bhatia, Director of District Success with CommonLit, discusses working with nCloud

Censys is the security community’s trusted source for Internet visibility and intelligence, empowering organizations to remediate threats and stay ahead of attackers. Ronan Mangan, Sr. Director of Customer Success (CS) with Censys, discusses working with nCloud Integrators expert services team for strategic guidance and hands-on support—gaining the structure, insights, and automation needed to drive more impactful customer outcomes. CHALLENGE Censys had a growing CS team of e

KeHE Distributors partnered with nCloud Integrators to facilitate a smooth data migration from their existing HR system to Visier.

Anjolyn Parrott, Sr. Director of Customer Success Operations at OSV, shares insights about collaborating with nCloud Integrators.

UserTesting is the world’s leading provider of human insights, powered by the largest network of real people ready to share their perspectives. Built on an enterprise-grade AI platform, UserTesting delivers fast, high-quality feedback to help businesses make customer-first decisions at scale—bridging the gap between what customers expect and the experiences they receive. Emi Sato, Sr. Director of Customer Operations with UserTesting, discusses working with nCloud Integrators

Mentor Collective is the leading provider of impact-driven mentoring programs. The company partners with more than 180 higher-education institutions to provide students with a relevant, trained peer, professional or alumni mentor. Annemieke Rice, VP of Partner Success with Mentor Collective, discusses working with nCloud Integrators to implement Gainsight Essentials Plus with Business Modeler and Success Plans to evolve its customer experience. What were you looking to accomp

apree health is on a mission to build the first end-to-end healthcare solution that redefines the care experience and transforms the way patients access and engage with care, the way providers deliver care, and the way employers and other purchasers pay for care. Joseph Beker, Manager of Customer Success Operations for apree health, discusses working with nCloud Integrators Expert Services Team to automate and scale its processes to allow Customer Success Managers (CSMs) to f

Annex Cloud is a global, enterprise technology solutions provider of advanced customer loyalty management solutions and experiential customer retention software. Jake Madrigal, Head of Customer Success at Annex Cloud, discusses working with nCloud Integrators for the company’s Gainsight Essentials Plus implementation and how having a comprehensive view of each customer as well as the ability to easily pull aggregate customer trend reports has saved the company a significant

Coretelligent, a premier Managed Service Provider, crafts robust tech strategies, ensuring security, compliance, and transformative growth. The company specializes in comprehensive IT solutions, cloud and on-premises architecture, AI, and revolutionizing digital and data management. nCloud Integrators assisted Coretelligent with its Gainsight Essentials Plus implementation and integration of five data sources. Brian Demlein, SVP of Customer Success, discusses how a single so

Hazel Health, the leader in school-based telehealth, partners with school districts and health plans nationally to provide mental and...

RealVNC Discusses Enhancing Its User Experience, Product Adoption & Customer Retention

Brightline is a mental health benefit that provides families nationwide with virtual therapy, psychiatry, and coaching for kids and...

Turvo is the world’s first multi-enterprise collaborative platform specifically designed for the global supply chain that allows shippers, logistics providers and carriers to digitally transform workflows. The company wanted to scale its operations through the automation of standard processes to enable its Onboarding and CSM teams to spend more time on activities that enhance customer experiences. nCloud Integrators assisted Turvo with its Gainsight automation initiatives. Ki

Aspire has revolutionized the landscape industry by empowering contractors to transform the way their businesses operate. Aspire’s cloud-based platform offers the end-to-end functionality contractors need to gain full visibility into their business, make better decisions, and increase profit margins. Corey Kuhn, Manager of Customer Success (CS) with Aspire, discusses making giant leaps in its CS progress with Gainsight, how automation has enabled significant CSM efficiencies

Circa, a leader in talent acquisition and management software solutions to help organizations build high-performing teams, needed a way...

nCloud Integrators assisted Sana Benefits with its Gainsight Essentials Plus implementation.

Bonsai, a managed platform that enables superior search capabilities for modern connected software, purchased Gainsight to streamline its renewal process and help account managers identify expansion opportunities. nCloud Integrators assisted Bonsai in building a better renewal process. Kendall Beckelhymer, Senior Enterprise Account Manager with Bonsai, discusses changes to the company’s renewal process and how customer account visibility has created alignment and streamlined

Case Study: nCloud Integrators Blueprint Strategic Assessment Service