Industry Resources 

Powell, OH - nCloud Integrators, a market leader in Customer Success (CS) best practices, Gainsight implementations, and Gainsight expert services, announced today that it has received top marks from its customers, with an average customer satisfaction survey score of 4.9 out of 5 from its Customer Success Strategic Services and Gainsight Expert Services customers in 2023. A customer satisfaction (CSAT) survey is used to understand customers’ satisfaction levels with an organ

Annex Cloud is a global, enterprise technology solutions provider of advanced customer loyalty management solutions and experiential customer retention software. Jake Madrigal, Head of Customer Success at Annex Cloud, discusses working with nCloud Integrators for the company’s Gainsight Essentials Plus implementation and how having a comprehensive view of each customer as well as the ability to easily pull aggregate customer trend reports has saved the company a significant

This article discusses a framework for operationalizing outcomes and delves into four essential principles to achieve impactful results.

Are you ready to take your customer success and Gainsight operations to the next level this year? Look no further than nCloud Integrators'

Hazel Health, the leader in school-based telehealth, partners with school districts and health plans nationally to provide mental and...

The Gainsight Pulse Europe CS Operations Track was designed for those looking to connect with other CS operations professionals, learn...