Sharon BokPlanhat and nCloud Integrators Announce Strategic PartnershipSTOCKHOLM / LOS ANGELES and POWELL, OH – Planhat and nCloud Integrators are pleased to announce they have entered into a global strategic...
Sharon BokQ&A with apree health: Scaling Processes to Save 30 Hours on Training & 100 Hours on QBRsapree health is on a mission to build the first end-to-end healthcare solution that redefines the care experience and transforms the way...
Kate GriffinUnlocking Customer Success: Mastering the Art of Health Score OptimizationCustomer health scores are vital metrics for any customer success (CS) organization, serving as a North Star indicator of customer...
Kate GriffinMaximizing Value: A Guide To Operationalizing Your CS OutcomesThis article discusses a framework for operationalizing outcomes and delves into four essential principles to achieve impactful results.
Grace TesterYour First 5 Must-Take Steps When Pioneering a CS Ops FunctionWhether you're a seasoned professional venturing into a new territory or a visionary leader initiating a CS Ops function from scratch, these
Sharon BoknCloud Integrators Announces CS Ops Webinars & Gainsight Office Hour SeriesAre you ready to take your customer success and Gainsight operations to the next level this year? Look no further than nCloud Integrators'
Sharon BoknCloud Integrators Leads Gainsight Customer Success Operations Track at Pulse Europe in AmsterdamThe Gainsight Pulse Europe CS Operations Track was designed for those looking to connect with other CS operations professionals, learn...