Ryan TillisonImproving Your Gainsight ROI: 3 Common Customer Success GapsAre you achieving the Return on Investment (ROI) that you set out to achieve when you initially purchased Gainsight? This question is...
Sharon BoknCloud Integrators Joins SupportLogic as Implementation PartnerSAN JOSE, Calif. and POWELL, Ohio – April 4, 2023 – SupportLogic, the world’s first Support Experience (SX™) management platform, and...
Travis Peterson3 Steps to Implement Tech-Touch Processes in Your Customer Success Organization As companies try to overcome inefficiencies, many Customer Success (CS) organizations are looking to automate tasks that can help win...