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OneSource Virtual Customer Case Study: How a Phased Approach & Change Management Techniques Empowered CSMs

OneSource Virtual Customer Case Study: How a Phased Approach & Change Management Techniques Empowered CSMs

OneSource Virtual Customer Case Study: How a Phased Approach & Change Management Techniques Empowered CSMs

Anjolyn Parrott, Sr. Director of Customer Success Operations at OSV, shares insights about collaborating with nCloud Integrators.

Sharon Bok

UserTesting Case Study: Holistic Approach to CS Platform Migration

UserTesting Case Study: Holistic Approach to CS Platform Migration

UserTesting Case Study: Holistic Approach to CS Platform Migration

UserTesting is the world’s leading provider of human insights, powered by the largest network of real people ready to share their...

Sharon Bok

Optimizing Utilization for Profitability: Lessons from a Professional Services Veteran

Optimizing Utilization for Profitability: Lessons from a Professional Services Veteran

Optimizing Utilization for Profitability: Lessons from a Professional Services Veteran

Optimizing consultant utilization remains one of the most critical—and challenging—tasks for Professional Services (PS) organization leaders

Brian Hodges

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