Gainsight Expert Assistance & Administration Services
nCloud offers ongoing Gainsight Expert and Administration Services to give you the peace of mind knowing you have expert-level resources available at critical times so you can stay on track with your customer success initiatives. Leveraging nCloud Integrators’ experts will help reduce your overall adoption risks and administrative burden.
Expert Services for Gainsight
nCloud's Expert Services for Gainsight provides a dedicated expert to assist with your planning, design, development and adoption of your Gainsight platform. You can depend on nCloud Integrators to provide Customer Success (CS) operations strategy guidance, perform regular Gainsight evaluations, and be a guide to ensure your investment meets your CS business goals.
Truly, we have been able to do a lot more in a much faster time with nCloud Integrators’ expertise in guiding us along. We’ve learned and implemented things at a much faster manner because of this partnership. nCloud’s approach is great in that they take the time to educate us on Gainsight by working alongside our new administrators to build new features and enhancements.
Gainsight Administration Services
nCloud Integrators can serve as your Gainsight Administrator, allowing you to focus on what matters most -- your customers. nCloud’s experts successfully implement and administer Gainsight’s leading Customer Success platform for hundreds of customers every year, all based on CS best-practices, years of Gainsight and data integration expertise, and real-world use cases.
We didn’t want to hire a new Gainsight administrator full time, so to save on costs we looked to nCloud Integrators to quickly get us live on Gainsight, and then act as our Gainsight administrator to continue to build and improve on our instance based on user feedback and priorities.
Expert-Level Resources to Help You Stay on Track with CS Initiatives
Prescriptive Suggestions for Improvements
Ongoing Knowledge Transfer and Enablement
General Management of Daily Gainsight Operations